Our customers depend on us to provide reliable products, quality installations and exceptional customer service. We do our best to meet and exceed these expectations. Find out what a few of our customers had to say.
CVP has proven over and over to be a five-star company, from their choice and quality of products, to their impeccable workmanship and attentive customer service.
We bought a home in the City of Poquoson. Anyone familiar with the area knows the impact that storms have on homes and surrounding structures. We found out very soon that the house needed all new windows. So, we began our search for a company that would provide quality at reasonable prices.
Thank goodness our neighbor, who is a contractor, highly recommended CVP. Not only did they manufacture and install 24 windows, ranging from 36 x 48 picture and casement windows to our foyer window which is approx. 84 x 40 but it was done on time, quickly and perfectly. The crews were informative, patient and clean.... YES... took off their shoes while in the house and they cleaned up after all their work! After completion, the owner of the company inspected their work ensuring all was completed to his high level of satisfaction... and the pricing was competitive if not better than most of the companies we got quotes from.
Since then, CVP continues to be the only company we will trust. They have installed our front door, which looks gorgeous and will be installing a very large picture window (approx. 48 x 96) in the back of our house.
We HIGHLY recommend CVP. Really...do yourself a huge favor and trust them to complete your projects.
Martha N. – Poquoson, VA
When my custom builder in York County uses their products, it’s for a reason. Now that I am remodeling my house in North Carolina we will continue to order our windows and doors from CVP even with the drive.
Steve P. – York County, VA
Your company is amazing to work with. First, the salesperson, Hinton, is very responsive, informative and not at all pushy. Great guy! He even stopped by one day while the installation crew was here to make sure things were going well. The windows (entire house) and patio door we had installed are of very high quality. Awesome product! Love them!!
The installation crew is fantastic!!! From the first day, they were courteous, respectful, and meticulous. They clean as they work, never saw anything like it. They take pride in their work and it shows in their precision and workmanship. They take their time to make sure it gets done right and we appreciate that. No rush job. When they left you never knew they were here. Amazing!!! Can’t say enough about CVP. They will be our only go to company for any window service. We are very happy with our windows and the exceptional service we received through the entire process. From beginning to end you are top notch. Thanks again! You are fantastic!
Ryan & Jacqueline T. - Suffolk, VA
We chose CVP because we needed a window and patio door that could withstand the heavy wind and rains we get in Virginia Beach. I did a lot of research and was happy to find custom windows that were also hurricane-rated.
Our experience was great. They were prompt and professional, and we didn’t experience a single service issue.
Ashley D. - Virginia Beach
Having come from the window industry, I knew what I was looking for in vinyl replacement windows for my own home. So, I had a lot of questions about the product. The team was knowledgeable, and it was clear they knew what they were doing. I was also impressed by the installation crew. They were efficient, courteous, and cleaned up every night before they left.
Ron B. - Williamsburg
The team at CVP exceeded our expectations. Our house is on the water, and we had our windows and sliding doors replaced in February. Now, in May, we can already feel a huge difference in how much cooler the rooms are. To say I’m happy doesn’t even come close to how I feel. They’re wonderful!
Elaine E. - Hampton Virginia
We love our new windows and doors and will be happy to recommend CVP to others… You are a very nice and professional company
Benjamin & Peggy A. - Newport News, VA
Thank you so much for the beautiful windows and the awesome service provided by CVP. We are so happy with the windows. I have already shared pictures and info with a coworker who is contemplating new windows... Again, thank you!
Debra Lynn M. - Isle of Wight, VA
Barry Taylor and his team are excellent. They have been precise with measurements, clean and neat and very respectful. The product they are providing is fantastic. I researched and looked at a lot of windows for my house, starting with the major brands.
No one came close to the attention to detail in product and customer service, as CVP! Why did I wait so long, I love the windows!
Thomas R. - Williamsburg, VA
Until this year, my home had original windows from the 1980s. My son-in-law suggested that I call CVP, and I’m so glad I did! Barry gave me plenty of information and didn't pressure me into making a decision.
The installation crew was respectful, friendly, and so easy to work with. They did a fantastic job and my new windows are beautiful. I would hire them again in a heartbeat.
Gayle B. - Yorktown, VA
I wanted to let you know how happy we are with our new windows – they look great, are considerably easier to open and have definitely made a difference in the temperature upstairs – I can’t wait for the weather to cool off so I can open all of the windows in our house!
The entire process, from the time you came out to see the house, to having the measurements done, to completing the install, was great – I would definitely recommend CVP to anyone looking for windows or doors for their home.
Tina D. - Newport News, VA
We would like to thank you for the quality of work in the installation. The men who did the installations were well qualified, and also kind and considerate to the folks who were at the church.
The existing windows were aluminum clad. We replaced them with CVP's DH55 double hung. The new windows are great, and an exact color match to our existing exterior cladding.
- Our Saviour's Lutheran Church
Very professional and courteous. Completed the job ahead of schedule. Noticeable difference in the outside noise level right away. Our home is much quieter. Have already had several neighbors ask about Custom Vinyl Products. Would recommend to everyone.
Mark S. - Williamsburg, VA
Overall your team was wonderful and the windows are beautiful!
I was very impressed with your team’s attentiveness to caring for the rest of the house while they were working. (carpet, furniture, yard, etc.)
I also did not hear one bad word or inappropriate conversation. They were very polite to each other as well as to me. Luke was a great team leader!
One of the guys (forgot his name) fixed two pieces of siding on the front of my house which I very much appreciated. He apparently used to install siding and knew exactly what to do to make two gaps in the siding disappear.
Overall, I am very pleased with the windows and with your team. I expect my backyard neighbor, Jack... will be calling you soon for an estimate on his windows.
- Mary Lou
I wanted to drop a quick note to let you know how impressed I was with two of your employees today. Jason and Andrew came to my house to take care of some issues with a couple of windows.
They did a very professional job, were extremely courteous, and a pleasure to come in contact with. So often people are quick to complain but fail to compliment. Please know that they did a great job and are a credit to your company.
William R. - Toano, VA
Thank you so much! We could not have asked for more from a window company, my husband and I are very happy with the product and the installation team. We ordered twenty (20) custom windows because we wanted the best energy efficiency windows on the market and for them to fit correctly, and everything went flawlessly.
The installation was a pleasant experience due to the professionalism of the team leader and the expertise of the crew. They were prompt, efficient, and very knowledgeable. The windows are easy to use, have brightened our home inside and out, and have made the house quieter. There is a sense of stillness in each room. I am sure we will have many enjoyable years of maintenance-free windows. When finished the crew picked clean the area, vacuumed around the windows, and cleaned the windows of smudges and fingerprints. We are extremely pleased with our new windows and will recommend them to everyone. Thanks for addressing all of our questions directly and with care, exceeding our expectations. We now have a beautiful, high-quality custom product that I'm sure will last a lifetime.
Jim and Janelle W. - Newport News, VA